Orders And Order Management

Can I increase the order value/add products when using Klarna?

Increasing the order value would exceed the credit granted by Klarna, resulting in rejection

Can I customize my order confirmation to customer?

Geins offers the option to have a personalized order confirmation

Can I place an order for a customer in Merchant Center?

No, unfortunately not

Deliver orders via an external WMS

Geins offers seamless integration with any system of your choosing

What is the difference between compensation and refund?

In Merchant Center, refunds can be created in two ways: per order row or as a single sum on an order

Common questions regarding how to handle discrepancies PSP SVEA

Common questions regarding how to handle changes to invoice and delivery addresses for your order when these details come from Svea